Venues & Organizers Not Selectable on Back End

[postmm]

I am having an issue with my events where I cannot select Venue or Organizer options for my events on the back end. The venue information appears for events that it was added to previously, but it is not possible to add additional ones. I’m attaching a screenshot to show the view I’m getting.

I have tried deactivating all plugins and changing the theme – no luck.

I’m using the Events Calendar + Events Calendar PRO. This issue occurs for single AND recurring events.

There are two errors which show up in the console when I inspect the page using browser dev tools. They are:

Uncaught TypeError: n.timepicker is not a function
Uncaught TypeError: Cannot read property ‘length’ of undefined

Additionally, I tried uninstalling and reinstalling both plugins… same issue.

Any help appreciated!

[Patricia]

Hey @postmm,

Thanks for reaching out! I’m sorry to hear you’re running into this issue as well. This is a known issue with the latest update of The Events Calendar (4.5.10). It is going to be fixed in the next maintenance release, but in the meantime, you can downgrade to the previous version (4.5.9) by following these instructions or edit the 4.5.10 version to add in the fix. If you would like to go this route, you can make these changes to the wp-content/plugins/the-events-calendar/common/src/Tribe/Assets.php file.

Please let me know if you need any help with either of these options! I’m linking this thread to our internal ticket, so as soon as the permanent fix is released, you will be notified here. I do apologize for the inconvenience, and please let me know if you have any questions!

Regards,

Patricia

[Nico]

Hi there,

Just wanted to share with you that a hotfix has been released to address this issue ?

Find out more about this release → https://theeventscalendar.com/hotfix-the-events-calendar-4-5-10-1/

Please update The Events Calendar to version 4.5.10.1 and let us know if the fix works for you,
Best,
Nico

[postmm]

Thank you Nico! That resolved it.

Emily Baker
*Operations Manager*
*Post Modern Marketing*
Phone: 916-572-9025
[email protected] | http://www.postmm.com

[Patricia]

Hi Emily,

Good to know everything is working as expected now!

Let us know if you need anything else and have a great day 🙂

Regards,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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