Venues Not Saving Properly

[Mark]

So, the Venues save and appear to be stored but are unselectable and sometimes editable (sometimes they just vanish and have to be re-entered). I’ve attached two screenshots to show you the issue. I’ve created an event with a venue and organizer – the organizer saves but the Venue reads “No Saved Venues” but retains the details of the venue (under rare and random circumstances that I haven’t been able to reproduce, the venue details vanish while editing / updating and then have to re-enter it all again). When I click on the Venues from the sidebar to see them all – I see 31 venues (we actually only have 3 or 4, so there is likely a LOT of duplicates/triplicates/etc) – but nothing shows in the list!

Thanks!
Mark

• This topic was modified 10 years, 2 months ago by Mark. Reason: It said it was private but login information was shared!!!!!!!

[Mark]

This reply is private.

• This reply was modified 10 years, 2 months ago by Mark.

[Josh]

Hey Mark,

Thanks for reaching out to us!

To clarify, this is occurring on the event edit screens in the Venue metabox? I did a couple of tests on my local install but wasn’t able to replicate this issue (although you did mention that some of the issues were sporadic so I’ll try a few more times).

However, as a first step, have you tried following our Testing for Conflicts procedures to ensure there isn’t a conflict occurring with an existing plugin or theme.

Let me know if that reveals anything different.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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