Venue scroll to top on selection IE

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  • January 31, 2017 at 1:48 pm #1227128
    Daniel Maier
    Participant

    When creating an event the scroll window for Venue jumps to the top of the view immediately upon selecting a particular venue.
    It then puts a wrong venue instead of the one you tried selecting.
    There are no console errors when this happens.
    I was able to replicate the issue on IE 11. No issue in Chrome.

    This is another post with the same issue: https://wordpress.org/support/topic/venue-scroll-to-top-on-selection-ie/

    February 1, 2017 at 10:13 pm #1228008
    Nico
    Member

    Hi there Daniel,

    Thanks for the report and sorry to hear about this issue. I’ll help you here!

    Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

    Is this happening in the backend or the frontend of the site? In which page?

    Please let me know if you can still reproduce this with default theme,
    Best,
    Nico

    February 21, 2017 at 11:59 am #1243244
    Daniel Maier
    Participant

    Hi Nico,

    Just letting you know this is not isolated to my installation and yes I tested for conflicts.

    Please take a look at https://wordpress.org/support/topic/venue-scroll-to-top-on-selection-ie/#post-8831898

    Thank you!

    February 24, 2017 at 2:41 pm #1245526
    Nico
    Member

    Hey Daniel,

    Sorry for the delay in my reply and also for not getting you a reply in WordPress.org (I did now). The bug was logged after the report in WordPress.org by Andras. I just added this thread to it (so you’ll be notified when a fix is ready and released) and bumped the ticket priority.

    I’ll set this ticket status to ‘Pending fix’ o it doesn’t get auto-closed due to inactivity.

    Have a great weekend,
    Nico

    November 2, 2017 at 6:54 pm #1374287
    Victor
    Keymaster

    Hello Daniel!

    I know it’s been some time since this issue has been reported, but I just wanted to share with you that a new maintenance release (for the Week of 1st November 2017) is out, including a fix for this issue.

    Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-1-november-2017/

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    November 24, 2017 at 8:36 am #1390786
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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