venue preselection not working

[Jacob]

Hello,

On my install when creating an event on the frontend, the venue which is defined as standard venue is not being displayed. Instead, it says “Erstelle neue Veranstaltung” (german for “create new event”). Can you help me to fix this?

Best,
Jacob

[George]

Hey @Jacob,

Sorry to hear about these issues!

1. First, how specifically have you enabled the German translation on your site? Are you using WPML, for example?

2. Can you share your system information with us? Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

3. When did this issue arise? Has it been this way since Day One, or has it only recently appeared on your site?

Thank you!
George

[Jacob]

Dear Scott,

please find my answers in the same order:
1) I am not using WPML. I dont use any translation plugin, I think.. Scrolling through my plugins list, i only find this one: “BuddyPress Multilingual”

2) Sys info: I will send in a private reply.

3) Just recently.

Yours,
Jacob

[Jacob]

This reply is private.

[George]

Thank you for all of this!

If you deactivate that Multilingual plugin temporarily, does anything improve with regards to this issue?

If not, then what about if you proceed with the rest of the steps in this guide → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?

I’m sorry to recommend these steps! 🙁 Unfortunately, I cannot produce this specific behavior and I notice many, many plugins on your site, so it’s possible there’s a code conflict here – a code conflict could be happening in numerous places on the site.

Let me know if you can do those steps, and if so what you find.

Thank you!
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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