Venue Menu No Longer Working With Latest Release

[Heidi Gordon]

The drop-down menu was working with version 4.4.30 but after updating to 4.4.31 it’s not showing any of the drop down venues to pick. However there are several inside the venue section that should load the menu.
Do I need to fall back the older version? Is there a solution in the works with a release update SOON?

If I start entering them again will it mess up the and duplicate once the plugin is fixed?

Need Your Help!!

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/venues-dropdown-menus-non-displaying-after-update/

[Sky]

Hi there,

Thanks for reaching out. I’m sorry to hear that you’re experiencing this problem. I will try to help you get this sorted.

This is actually a known bug that we just became aware of. I’ve created a bug ticket for the problem, and am attaching this thread to the ticket. As soon as this bug has been fixed, we will follow up with you here to let you know. In the meantime, a possible workaround is to re-save any venues or organizers you need so they show up under “mine” in the list. This may not be feasible if you have a lot of organizers or venues and need to add a lot of new events, but it may help in some cases until we can get a fix pushed out. You can also try downgrading to the previous version of the Events Calendar.

Thanks so much for reporting this, and please let me know if you have any questions in the meantime.
Sky

[Victor]

Hi Heidi!

Just wanted to share with you that a new release of The Events Calendar is out, including a fix for this issue.

Find out more about this release → https://theeventscalendar.com/announcing-the-events-calendar-4-6-22-1-and-community-events-4-5-13-1/

We appreciate your patience while we worked on this.

As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

Please update your plugins and let us know if the fix works for your site.

Best,
Victor

[Steve Johnson]

The new download still doesn’t fix this for me. Multiple items in venue dropdown are blank. Many of our past venue addresses are gone. How do we remove the blank spaces and see all venues?

[Sky]

Hi again,

I’m sorry to hear that the recent update didn’t fix this for you. So far, everyone else has reported this being fixed with the update.

Can you share a screenshot of the issue so I can see what you’re describing?

Could you also share your system information with me?

Also, if you visit one of the missing venues in the admin, and just “save” the venue without making changes, does the venue show up in the dropdown afterwards?

Thanks,
Sky

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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