Hi Iria,
Thanks so much for reaching out and for your interest in our products!
It is definitely possible to customize tickets to suit your needs, however this is not a feature that is available out of the box.
I’d recommend starting off by taking a look at our Themer’s Guide, which can show you which templates can be edited and copied in order to achieve the results that you are looking for.
If this functionality is a requirement for your intended project, I’d suggest that a third-party developer would be the best way to make this feature happen on a short timeline. ? We maintain a list of developers who work with our plugins on our Knowledgebase here:
https://theeventscalendar.com/knowledgebase/find-a-customizer/
Let me know if you have any other questions!
Thanks,
Jaime