VAT problem

  • Post date

Home › Forums › Ticket Products › Event Tickets Plus › VAT problem

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • October 1, 2017 at 11:42 am #1357534
    Tom Stone
    Participant

    All settings everywhere is set to show prices including VAT.
    Despite that, the prices are shown excluding VAT.

    Here, the correct numbers should be 950 SEK and 1200 SEK.

    http://uppsalamagicandcomedy.se/magikongress/

    October 3, 2017 at 1:01 pm #1358532
    Andras
    Keymaster

    Hello Johan,

    Thanks for reaching out to us! Let me try to help you solve this mystery. :o)

    To be able to give you better support, please share your system information with me. Thanks!

    You say:

    All settings everywhere is set to show prices including VAT.

    Can you let me know what settings are we exactly talking about? What eCommerce plugin are you using? WooCommerce or Easy Digital Downloads?

    Can you please send me screenshots of the VAT settings?

    Thanks and looking forward to helping you with this.

    Cheers,
    Andras

    October 7, 2017 at 1:43 pm #1360835
    Tom Stone
    Participant

    Woocommerce.

    I will post screenshots october 11, when I’m back home again.

    October 9, 2017 at 1:31 pm #1361253
    Andras
    Keymaster

    Sure thing Johan, I’ll be waiting.

    Please also share a screenshot of how the tickets are set up for that event.

    Thanks and cheers,
    Andras

    October 31, 2017 at 9:36 am #1372252
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘VAT problem’ is closed to new replies.