Using [tribe_events view="month"] – Nav to next month – Refresh page, no events

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  • This topic has 9 replies, 2 voices, and was last updated 6 years ago by Casey Haley.
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  • #1367877
    Casey Haley
    Participant

    I’m using the tribe_events shortcode to display events from a certain category on my page. If I visit the page and click the navigation to the next or previous month I get the correct display, however if I refresh the page I get “There were no results found.” and in my developer console I get the error:

    http://www.domain.com/page/?tribe_events_cat=category1&tribe-bar-date=2017-11 404 (Not Found)

    If I visit the link directly (http://www.domain.com/page/?tribe_events_cat=category1&tribe-bar-date=2017-11) I also get “There were no results found” and the 404 in my developer console.

    Using the navigation results in the same URL but it works for some reason.

    #1368266
    Casey Haley
    Participant

    Also, once the page is “broken” by a refresh. The previous and next month navigation reverts to the main calendar instead of the shortcode calendar as expected.

    #1368543

    Hi Casey,

    Thanks so much for reaching out!

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Also, can you provide me with a link to the page that you are having issues with?

     

    Thanks,

    Jaime

    #1368883
    Casey Haley
    Participant

    This reply is private.

    #1368915

    Hi Casey,

    Thanks so much for providing me with that information.  Would you mind also providing us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

     

    Thanks,

    Jaime

    #1368943
    Casey Haley
    Participant

    This reply is private.

    #1369096

    Hi Casey,

    Thanks so much for providing me with that information and for bringing this issue to our attention.

    I have been able to replicate the issue and have determined that it is a bug on our end.  I have notified our developers of the issue and have logged the issue in our system.  This thread has been flagged and you will be notified when a fix is available.

    Thank you for your patience and understanding during this process.  I am going to mark this thread as Pending Fix for now.

     

    Thanks,

    Jaime

    #1454658

    Hi Casey,

    Just wanted to share with you that a new maintenance release is out, including a fix for this issue.

    Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-12-feburary-2018/

    Update the plugins and let us know if the fix works for your site!

     

    Thanks,

    Jaime

    #1474765
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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