using on pantheon.io

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  • #1307531
    Philip Renna
    Participant

    We use pantheon.io for development, where different devs spin up branches for test sites that we then destroy but they all use the same endpoint and our license reflects that, which appears in the field for URL next to our license key.
    endpointa.#######.chios.panth.io
    Thus, we cannot disconnect this endpoint as that is set by Pantheon not us.
    Is there any way for us to avoid the “license out of installs” notice?

    Thanks

    #1309478
    Courtney
    Member

    Hello Phillip

    In Using One License for Live and Dev Sites https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/, we do specify which domain structures that we currently support for staging sites. 

    If your site doesn’t match the criteria, you can still use the plugin.  You will need to manually run updates, the license may not register (or you could register it there while building and later Move Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/.  If you need to contact support during that time, please manually send in your System Info.

    Is there anything else I can help you with?

    Thanks
    Courtney :)j

    #1323355
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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