Using filters removes export feature

[Kristin]

Hello!
I noticed that when I use the filter bar, that the export events button goes away.

Please advise.

Thanks!

[Jaime Marchwinski]

Hi Kristin,

Thanks so much for reaching out!

I’m not immediately able to replicate the behavior that you are describing.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Kristin]

This reply is private.

[Jaime Marchwinski]

This reply is private.

[Kristin]

This reply is private.

[Jaime Marchwinski]

Hi Kristen,

Thanks for providing me with that information. I do see that issue appearing on your site now.

I tried replicating the issue on my own site and did not see the same issue occurring.  Are you using a custom filter to create Event Type?

As a next step, can you update all of your Events Calendar related plugins and see if the issue still occurs?

If it does, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Note that https://wordpress.org/plugins/plugin-detective/ may prove helpful as well. (third-party, not guaranteed or supported by us)

Let me know how that goes!

 

Thanks,

Jaime

[Kristin]

This reply is private.

[Kristin]

This reply is private.

[Jaime Marchwinski]

Glad we could help, you are welcome back in our support forums any time!

Since you marked this thread as Resolved, I am going to close this thread.

Have a great week!

[Author]

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