User experience on visitors buying a ticket

[Richard]

Hi,

I was wondering if someone can advise on the visitor journey on how they buy tickets.

example.

visitor goes on the website and buys ticket. i assume they get sent an email that contains a PDF of the ticket they purchased.

When they arrive at the ticket booth at the event and they give in their ticket how is this put onto the ticket system? QR code? manual input? etc.

[Leah]

Hi Richard,

Thanks for your note. The answer to your question depends on which of our ticketing plugins you’re interested in 🙂 But I can point you towards some various resources that can answer your questions too.

I highly recommend that you check out our demo site at WPshindig.com. Under the Demos dropdown you can see a demo event selling tickets via Eventbrite Tickets or via our WooCommerce Tickets plugin. You can “purchase” a ticket to either event and see part of the process your customers would go through.

To see examples of the tickets themselves, check out the Screenshots sections on the Tickets product page or Eventbrite Tickets product page. For our various Tickets plugins, the ticket is a customizable HTML-based email. Eventbrite Tickets are printable or can be shown on a mobile device. You can read more about how Eventbrite works on their site.

In the Screenshots section of the Ticket product page you can also see some examples of the check in screen. Check in is done manually with the ticket number and security code. We are working on adding a QR code feature as well.

I hope the above answers at least some of your questions 🙂 Please let me know if there’s any thing else I can help with.

Best,

Leah

 

[Support Droid]

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