UPGRADED EVENTS CALENdAR first — now not probably set-up with PRO or COMMUNITY

Home Forums Calendar Products Events Calendar PRO UPGRADED EVENTS CALENdAR first — now not probably set-up with PRO or COMMUNITY

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #66854
    Shannon Peters
    Participant

    I thought I should upgrade my three plugins one at a time.
    First I started with The Events Calendar base package. Looks like it reactivated okay, but there is going to be some cleaning up by the looks of things.
    Right away my plugin page told me that my PRO and COMMUNITY EVENTS plugins were out of date … but took away the ability for my to update them.

    I have deactivated those two premiums while I wait for instructions on what to do next.
    http://www.fenelonfalls.info/WP/events/

    OTHER STYLING ISSUE : Looked around for over an hour now. How am I going to be able to fix the width of the calendar’s monthly view? It is far too wide for my theme’s page template. ( I knew upgrading would be a headache. This is why I waited the month. )

    #66894
    Julie Kuehl
    Participant

    Hi fenelonfalls,

    Sorry you’re having difficulty with the upgrade. This is a bug that happened with certain builds of version 2.x, but I’ve got a couple of things for you to do to get this sorted.

    FIrst – make a backup. (It had to be said, you know.)

    Ok, the fix is to manually download and install the Events Calendar PRO and Community Events plugins from our website https://theeventscalendar.com/my-account/downloads/ using the credentials you set up when you checked out.

    What I would suggest is that you deactivate the current plugins, but don’t delete them. Manually download and install the new ones and activate them. Confirm that they are working, and if they are, at that point you could delete the older versions. That should take care of the upgrading issue.

    Regarding your styling issue, have you tried using a different page template under Events > Settings > Display?

    If you need a little more direction, please feel free to ask.

    — Julie

    #66895
    Shannon Peters
    Participant

    looks like I am going to have to delete the older versions as I get this message if I don’t :

    Installing Plugin from uploaded file: events-calendar-pro.3.0.5.zip
    Unpacking the package…
    Installing the plugin…
    Destination folder already exists. /hermes/walnaweb01a/b1732/pow.jdcanada/htdocs/WP/wp-content/plugins/events-calendar-pro/
    Plugin install failed.
    Return to Plugins page

    #66897
    Shannon Peters
    Participant

    Sorry but I don’t want an alternate template. I would like the “new” calendar to fit into my page template as the “old” calendar did. Seems as though the font size if making the daily columns too wide, pushing the calendar off of the left body area. I have tried multiple suggestions from the forums in terms of manipulating the CSS coding, but something still isn’t right.

    I have followed your steps and now I have a new set of problems. Why do I have 341 published events, but can’t see or access any of them in my Events dashboard ?

    Oh goodness. “Related Events” at the bottom of event listings needs to disappear as fast as I can find a way to kill it. Not a feature I think we will ever want to use. sorry.

    #66906
    Shannon Peters
    Participant

    I am finding it extremely frustrating that an “upgrade” that you put out weeks ago is so incredibly “BUGGY”. We as installers and users are having to fix several problems that your company is just letting sit there. You don’t have any sort of TOP FLAGGED WARNING that if you upgrade one or all three of your products with us, you could have hours of fixing to do.

    First, find the problems by testing all aspects of the plugins.
    Second, try to research the bug in support forums.
    Third, implement the fixes — if there is one.

    Yes, I found the fix to NO EVENTS SHOWING UP by searching forums and found this post here which took me to another post :

    Edit events not showing any events

    But why do I have to do all this work? When is a new update coming out? And will that one be “BUGGY” too?

    I beg you …. someone please tell me how to get rid of “RELATED EVENTS”.

    #67108
    Kelly
    Participant

    Hi, fenelonfalls. I’m really sorry for the frustration and your difficulty with the upgrade.

    It looks like you’ve sorted things out per your other topic: https://theeventscalendar.com/support/forums/topic/the-new-upgraded-calendar-how-to-shrink-month-view-down-to-620px-width/

    We’ll address the other thread momentarily to get your remaining issues sorted. Thanks!

Viewing 6 posts - 1 through 6 (of 6 total)
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