Updating Plugin and website is unavailable. Fatal Error: Line 29

Home Forums Calendar Products Events Calendar PRO Updating Plugin and website is unavailable. Fatal Error: Line 29

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  • #1525980
    Alexander Hunte
    Participant

    I updated the Pro Version, because Google maps didn’t work anymore. It said something with Java Error. I thought updating the Plugin would handle this. Now I get this error.

    Fatal error: Call to undefined function tribe_events_pro_resource_url() in /kunden/421380_30455/webseiten/goldenace/wordpress/wp-content/themes/goldenace/functions.php on line 29

    How can I handle this?
    I need a fast solution, which I can handle today.

    Looking forward to your answers.

    Best regards,
    Alex

    #1526564
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support and sorry you are having issues. Are you able to upload this manually? To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

    Let me know what you find.

    Thanks,
    Brendan

    #1542998
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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