Updates not working — hyphen in domain name

[Margaret Tehan]

Hello, I just saw this notice in the forums re: hyphens in domain names. I had already disconnected my license and then added it back in… but it didn’t help… I am not being notified to upgrade to 3.10. The site in question is http://www.hope-ct.org/

Known Issue: Licensing for sites with hyphens in the URL

[George]

Hello,

What versions of The Events Calendar and Events Calendar PRO are currently active on your site?

Thank you!
George

[Margaret Tehan]

Hi George… Wow! That’s weird! I can’t tell you how many times I tried to get the updates to work and they didn’t. So… you asked which versions are currently active… I logged into the dashboard to check on that for you… and… so weird! They’re now at Version 3.10.1… that’s the most current version, isn’t it? If it is… then I’m all set. But why didn’t they reflect that they had, in fact, been updated. Oh well… if Version 3.10.1 is the most current version, then I’m all set. Thanks George.

[George]

Hey there,

3.10.1 is indeed the latest version, so no update notices will appear…for now 🙂

I’m not quite sure what happened originally, so let’s keep an eye on this – I’ll close up this thread for now, but if any issues like this arise again, don’t hesitate to come back ASAP and open a new thread. (Link to this one for reference, if you think of it).

Best of luck with your site!

Cheers,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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