Known Issue: Licensing for sites with hyphens in the URL

Home Forums Calendar Products Events Calendar PRO Known Issue: Licensing for sites with hyphens in the URL

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    Geoff
    Member

    Hey folks, just a quick note to let you know of a bug we recently discovered. Sites with hyphens in the domain (e.g. my-awesome-site.com) may notice that their licenses display the URL without hyphens (e.g. myawesomesite.com).

    This will have no impact to a site on the front end, but does show a message in the Licenses tab of the calendar settings (Events > Settings > Licenses) that a license is out of installs. That means automatic updates will be inactive for the time being.

    The good news is that there is a fix:

    • Log into your account here on this site
    • Head over to My Account > License Keys
    • Locate the license in question and click the “Disconnect now” link next to the site URL
    • Reconnect the license to the domain, including the hyphens

    We hope this helps avoid some potential headaches. As always, please feel free to hit us up in the forums if you continue to run into any issues here and we’d be happy to help. 🙂

    Cheers!
    Geoff

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