Updated to 4.4.4 and Recurring Events can no longer be published

[Sue Sullivan]

I just did the plug-in updates and have lost the ability to publish new events as Recurring. If the published event is single, then it is fine, but when I try to add a Recurrence and update I receive an error (attached).

[Andras]

Hello Sue,

Thanks for using our plugins! I’m sorry about this issue with the recurring events.

To be able to give you better support, could you please share your system information with me? Here’s a handy guide how you can do that:
https://theeventscalendar.com/knowledgebase/sharing-sys-info/

My first hunch is that something might have gone south during the update. You can also try reinstalling the plugins.

You can download EC Pro from your account here, and upload it to your server via FTP overwriting all files.

Or you can deactivate and delete the EC Pro plugin and install it through Plugins > Add new > upload.

Let me know where that gets you.

Thanks and cheers,
Andras

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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