Updated plugin from 4.4.14 to 4.4.18 caused mini calendar widget to break

[Gary]

Hi there, I was hoping you might be able to help diagnose an issue we’re having with a broken Events Calendar Widget. We’ve updated our beta version of the site and noticed that it’s no longer working as expected and just has an AJAX loader icon that spins and spins.

[Victor]

Hi Gary!

Thanks for getting in touch with us! Let me help you with that issue.

First, please make sure you are using the latest versions of The Events Calendar 4.6.2.

Can you share a link to the page where we can see the issue and take a closer inspection?

Additionally, could you please see if there are any console errors by inspecting the page where the widget is? We have an article that explains how to do that here > https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/

Also, when coming back please share with us your full system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/. We’ll see if there is anything strange that would indicate an error from there.

Please let us know about it.

Thanks,
Victor

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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