Home › Forums › Ticket Products › Eventbrite Tickets › Update to Eventbrite Tickets 4.5
- This topic has 4 replies, 2 voices, and was last updated 5 years, 10 months ago by John Maxwell.
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June 5, 2018 at 4:08 am #1546199John MaxwellParticipant
Just done this update and it’s broken my website – not good! I am trying to rollback my website to before the upgrade now. All events were there but not linked to eventbrite at all, so nobody can buy tickets. Why do you release an upgrade that doesn’t work?? See screenshot attached – i click to connect and it goes through to website … but doesn’t do anything. I need this fixing ASAP please, this is losing my client money by the minute.
June 5, 2018 at 4:42 am #1546225John MaxwellParticipantIt looks like it’s started working again now but I’m also being asked for an Event Aggregator Licence Key??
June 5, 2018 at 5:41 pm #1546963JenniferKeymasterHi John,
I’m sorry that you were running into this issue with not being able to connect to Eventbrite – we are aware of it and have made some changes on our end that should have resolved that part…Regarding the Event Aggregator message, can you take a look under Events > Settings > Licenses and verify that your Events Calendar Pro and Eventbrite Tickets keys are entered in the correct box (and not in the Event Aggregator box)? If so, can you please send me a screenshot of the Event Aggregator message that you’re seeing and share your system info with me?
Thanks,
Jennifer
June 6, 2018 at 12:18 am #1547116John MaxwellParticipantThis reply is private.
June 6, 2018 at 4:52 pm #1547995JenniferKeymasterThis reply is private.
June 28, 2018 at 9:35 am #1563778Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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