Update the events kalender pro to 4.4.1

[Peter]

Hi There,

I have a valid license key till jan 2018 also valid in the 4.3 pro plugin already installed on my wordpress dashboard
on the dashboard it says that the pro plugin needs to be updated to match the events calender plugin again

As any normal licensed pro plugin it should be possible to update it in the dashboard like all the others

The only way is to download the pro 4.4.1 plugin but trying to upload it there is a failure that says that the directory already exists

I cannot imagin that (all future) updating is so complicated with a valid licensed pro plugin already installed

Pls help me out how to update the pro plugin to match to the latest version of events calender

Gr,

peter

[Cliff]

Hi, Peter. Sorry you’re experiencing this.

Not having automatic updates working isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

Here are the references for the latest versions and how to do updates:

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

If you cannot do automatic updates for PRO right now, please delete the plugin (you won’t lose data) then download the latest .zip and install and activate that (i.e. do a manual plugin update).

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

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Deleting The Events Calendar or its add-on plugins will NOT delete any of your data if you delete it via the WordPress plugin manager because that’s how we’ve decided to code our plugin.

FYI: deleting any plugin via FTP or cPanel’s File Manager (i.e. deleting just the files from the server) will also ensure a plugin gets deleted (if you delete the entire plugin folder) without removing any data from the database. This can sometimes be helpful to know in cases where a plugin does run an uninstall routine to delete data (again, our plugins do not run such a routine at this time and probably never will).

You can also see the difference when you click to delete a plugin, like this.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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