update…..now calendar not working

[Jane]

I did the update from a couple of days ago. now nothing works…..I saw on some screen I needed to put my license number in again for it to work. I found my license number, but can not figure out where I go to put it back in. Is this really all that is keeping it from working? Does this have to be done every time there is a new version?
Thanks for the help

[Leah]

Hi Jane,

Not having your license key inputted on your site will not stop the plugin from working, but it does mean that you don’t get automatic updates on your site. You also need it to access our premium support forums. This forum is for unregistered users asking Pre-Sales questions. Since you have a valid license, you can post in our Events Calendar PRO forum 🙂

Your license key needs to be added to your site under Events –> Settings –> License Keys. If you need help, we have a video walkthrough here.

The next step is to further troubleshoot the issues you’re having. Please post in our Events Calendar PRO forum with more details about the problems you’re experiencing. A member of our support team can assist you from there.

Best,

Leah

[Author]

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