Update fails for The Events Calendar

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  • #1147111
    Gary Oaten
    Participant

    I’ve just upgraded Events Calendar Pro to 4.2.3 and I’m running Events Calendar 4.1.2 which says can be updated. The update fails every time. What can I do to update from 4.1.2 to 4.2.3?
    The reason I’m concerned is that the site is delivering a lot of 404 errors on the events calendar with regard to recurring events if ‘see all’ is clicked. I was hoping that updating both calendars would sort this problem out.

    #1147212
    Cliff
    Member

    Hi. Sorry you’re experiencing this.

    Please reference TEC Manual Updates (what you’ll likely need to do, except for The Events Calendar core/free plugin)

    Or, you could just delete The Events Calendar plugin via wp-admin > Plugins.

    Deleting The Events Calendar or its add-on plugins will NOT delete any of your data if you delete it via the WordPress plugin manager because that’s how we’ve decided to code our plugin.

    FYI: deleting any plugin via FTP or cPanel’s File Manager (i.e. deleting just the files from the server) will also ensure a plugin gets deleted (if you delete the entire plugin folder) without removing any data from the database. This can sometimes be helpful to know in cases where a plugin does run an uninstall routine to delete data (again, our plugins do not run such a routine at this time and probably never will).

    You can also see the difference when you click to delete a plugin, like this.

    Please let me know if you get TEC core updated successfully.

    #1155878
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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