Update Available for Event

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  • #1042664
    websource
    Participant

    Hi there

    I get the following notification on my testsite:
    There is an update available for Event Tickets Plus but your license key has not been entered. Please go to the Events Calendar Options page to enter your license key.

    If i click on the link (Events Calendar Options page) it shows me a site with the errormessage:
    Du hast nicht die erforderlichen Rechte, um auf diese Seite zuzugreifen. => which means kinda you do not have the permission to access that.

    May you want to fix that quickly?
    Have logged in as an admin and am able to update them over the pluginspage (by uploading).

    Thanks
    Brian

    #1043144
    Geoff
    Member

    Hey there Brian, and sorry for the trouble!

    Hi there,

    Thanks for getting in touch and sorry to hear about this issue

    This appears to have affected a couple of other people. Right around the same time you posted. That likely points to an issue with our plugin update engine on the site.

    I’ve re-tested and things seem to be up in running order. Will you please give the license key another go?

    You can also perform a manual update of the plugin, while look in to his together.

    Let me know if the issue persists and we can go from there.

    Thanks!
    Geoff

    #1050507
    Geoff
    Member

    Hey Brian — I see my last reply was marked as the correct answer. Thanks for following up and I’m glad that helped!

    I’ll go ahead and close this thread but please do open a new one if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

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