Unable to publish through review and submit of email notification link

[Judy]

This had been asked in January and confirmed to be an issue, yet it was closed without an answer:

Unable to publish event by reviewing and submitting through email notification.

We are facing the same issue and hope to see a fix for this.

Thank you.

Judy

• This topic was modified 10 years, 9 months ago by Judy.

[Barry]

Hi Judy,

It looks like Josh asked for some further details in the other topic and it was ultimately closed after a long period of inactivity – unfortunately, no further action was taken.

I do see your point though and have logged a bug report – so hopefully we’ll see a substantive fix before too long (and we’ll do our best to post an update in this topic when that happens).

In the meantime, one option would be to override the email template by placing a copy of:

src/views/community/email-template.php

In your theme directory as follows:

themes/YOUR_THEME/tribe-events/community/email-template.php

This new copy should then be used instead of the original. Then, find this line:

echo $this->getEditButton( $post, sprintf( __( 'Review %s', 'tribe-events-community' ), $events_label_singular ) );

Replace it with these three lines:

$query    = array( 'action' => 'edit', 'post' => $post->ID );
$edit_url = add_query_arg( $query, get_admin_url( null, 'post.php' ) );
echo '<a href="' . $edit_url . '">Review event</a>';

This will take the reviewer (who will have to have administrative privileges) to the event editor where they can publish, trash or otherwise deal with the submission – that might help in the interim until we get an official fix in place.

[Judy]

Hi Barry,

Thank you that does now send the user directly to the screen where they can publish.

Is there a way I can be notified when I first create a post?
I only see the option when replying to be notified.
I didnt know you had responded.

Judy

[Barry]

Hi Judith,

When you reply you should be able to check a box marked notify me of follow-up replies via email — this should allow you to be automatically notified when a support topic like this one is updated. If you already tried that but don’t see the emails, please be sure to check your spam/junk folders!

I don’t think there’s too much more we can offer on this particular issue in the short term (a bug report has been submitted and should be addressed in due course) and I notice you marked the topic as “resolved” so I’m going to go ahead and close it – but of course please simply create new topics as needed if anything else crops up 🙂

Thanks again!

[Leah]

Hi there,

We wanted to check in here and update you on our progress. Although we weren’t able to address your issue in our upcoming release (3.11) we do still have it on our radar. Thank you for your patience while we continue working on a fix for the problem you reported. We will do our best to keep you posted when we have a solution in place. In the meantime, if you need help or find that the issue you reported here is no longer a problem, please feel free to start another thread.

Thanks again for your patience and understanding!

Cheers,
Leah
and the rest of The Events Calendar team

[Leah]

Good news everyone!

We’ve just release a maintenance release that addresses this issue. Please look for updates to your Events plugin(s) on your site. Thank you for your patience while we worked to address the reported issues. And don’t forget to review the release notes for all the details on version 4.0.3.

While our testing shows that the new release fixes the problem reported here, sites are different and it’s possible that there are edge cases. If you are still seeing the issue after you update your plugins, please post a new thread so we can look into it further.

Thank you for your support!

Best,
Leah

[Author]

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