Unable to Edit/Delete Events!

[Justin]

Hi Guys,

We are unable to edit/delete events!

We can add new ones but once we do, the only options we have are available in the image attached!

There are no checkboxes to use any singular or bulk actions and we cannot add/edit/delete tickets for the event.

PLEASE HELP?!

Thanks,

Justin.

[Hunter]

Hey Justin,

I see you checked ‘Yes’ to reverting back to the default WordPress theme and deactivating all plugins other than ours as instructed in the Testing for conflicts guide, but can you please confirm this?

If so, it might be best you set up a fresh WordPress installation where you can fully troubleshoot the issue. Make sure you have only the default WordPress theme and The Events Calendar installed and activated on the test site. Please review our Using One License for Live and Dev Sites for more information.

Please make sure WP_DEBUG and WP_DEBUG_LOG are enabled on your site’s wp-config.php file. Any errors will display at the top of your page as you try to reproduce the conflict. Note what you find and please include it in your reply.

Let me know what you find out and have a great evening. Cheers!

[Justin]

Hi Cliff,

When I deactivate these plugins I can edit/add/delete events.

Event Tickets
Deactivate | Edit
Event Tickets allows your guests to RSVP from any post, page, or event.
Version 4.4.0.1 | By Modern Tribe, Inc. | View details

Event Tickets Extension: Select Ticket Providers
Deactivate | Edit
Adds some checkboxes to WP Admin > Events > Settings > Tickets for choosing which Ticket Providers you want to use.
Version 1.0.0 | By Modern Tribe, Inc. | Tutorial

Event Tickets Plus
Deactivate | Edit
Event Tickets Plus lets you sell tickets to events, collect custom attendee information, and more!
Version 4.4 | By Modern Tribe, Inc.

Thanks,

Justin.

[Hunter]

Hello,

I was not able to reproduce the issue you’re having. Please see this short screencast: https://drive.google.com/file/d/0B32mV0cGGJlhUkY5QWU0YXZFNGs/view

If I’m missing a step to reproducing the behavior, let me know and I’d be happy to try again. Without the ability to reproduce the bug and seeing no logged bugs resemble your issue, this is most likely an isolated incident which the What support is provided for license holders? Knowledgebase article states we’re unable to support.

Thanks for understanding have a great rest of your day!

[Justin]

Hi Hunter,

Apologies for the delayed response but it was plugin “Yoast SEO” that caused the issue, all resolved now.

Thanks,

Justin

[Hunter]

Thank you for letting me know you’ve got things figured out and also for sharing your solution for others to learn from. Feel free to create a new thread if you have any more questions or comments and have a pleasant evening. Cheers!

[Author]

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