Two websites one paypal account

[understandphoto]

Hello,

Just a quick question. Here is the scenario that I can’t figure out: two different unrelated websites using event ticket plus plugins with tribe commerce enabled on both. However both use the same paypal account. Is such scenario possible?

[Jaime Marchwinski]

Hi Peggy,

Thanks so much for reaching out!

Yes, it appears that this feature is available to use one PayPal account for multiple websites.

Here is more information on how to achieve that:

https://theeventscalendar.com/knowledgebase/tribe-commerce-paypal/

Let me know if you have any other questions on this topic!

 

Thanks,

Jaime

[understandphoto]

Jaime,
thanks, can you point out exactly where is describes how to use multiple websites with the same paypal account, please.

I can see how to set up first website’s success page but I can’t see where I can set up a second website’s success page. Or any instructions about it.

Thanks!

[Jaime Marchwinski]

Hi Peggy,

It looks like this is definitely possible, using your IPN.  I found this forum thread on PayPal’s site, which may help direct you to how to achieve this.

Let me know if that helps!

 

Thanks,

Jaime

[understandphoto]

In terms of using Tribe Commerce can you please get in the detail of how to make it work?
I’m asking how to use your plugin in this scenario.

Thank you.

[understandphoto]

Jaime, if you are not sure please ask Barry or whomever else if you have to. We need to know if it’s possible and how to set it up with event tickets plus and tribe commerce. It’s the matter of either getting additional licenses or going with another plugin all together.

[Jaime Marchwinski]

Hi Peggy,

Either way, if you are interested in using Event Tickets Plus on more than one website, you will need to purchase an additional license.  It looks like your license has expired, so you will need to purchase a Business License, which can be used on up to 3 sites.

If I understand your question correctly, it is a matter of configuration with PayPal.  You may have to direct both sites to the same notification URL if there is no space for two.

Perhaps this explanation from another plugin can provide some further clarity:

https://s2member.com/kb-article/can-one-paypal-account-handle-multiple-sites/

Let me know if that helps!

 

Thanks,

Jaime

[understandphoto]

Jaime,

I really appreciate your time trying to help but I’m afraid we are not understanding each other.
You keep sending me these other forum links with the stuff that is sort of related to my question. However, what I’m asking is how does YOUR plugin work with this situation where there are unrelated websites using the same paypal account, using tribe commerce (not woocommerce or anything else since it’s not an issue there).

Our license did not expire we had to cancel it because of multiple issues with the plugin. We are patiently waiting for issues to be resolved. But I need to figure out this question first. Because right now it’s either we wait for the plugin OR move to another solution.

Just to make it clear we are happy with the events pro plugin and would love to stay with you guys (otherwise I wouldn’t have wasted so much of my time on this) so, please explain how I can set up both sites with tribe commerce to work with one paypal account. If it is possible. I’m starting to think it is not possible.

Just a suggestion: someone who knows tribe commerce very well might know the answer to this question.

Thank you Jaime

[Jaime Marchwinski]

Hi Peggy,

I have spoken with my colleagues and the consensus is that this scenario will work with PayPal and Tribe Commerce, using multiple websites.

The problem with this scenario is that since only one IPN can be used for all of your sites, things may get confusing and may not pan out the way that you’d like.

You are welcome to give this scenario a test run, using a PayPal Sandbox account for testing purposes.  Unfortunately, if things don’t work out, we cannot provide troubleshooting for this scenario as it does not follow Tribe Commerce’s recommended setup.

I hope this helps to answer your question.  Please let me know if you need any further clarity!

 

Thanks,

Jaime

[understandphoto]

Okay, so it’s not possible.

That’s fine with IPN but our problem is return url. I know that some other plugins simply send the return url with the request to paypal and it will ignore the setting in the account. Is there a chance you can ask the development team if they have an option to add that to the plugin? Again I really want to stay with you guys.

Thanks.

[Jaime Marchwinski]

Hi Peggy,

Unfortunately we are not planning to add this feature to our plugin in the immediate future.

If this functionality is a requirement for your intended project, I’d suggest that a third-party developer would be the best way to make this feature happen on a short timeline. ? We maintain a list of developers who work with our plugins on our Knowledgebase here:

https://theeventscalendar.com/knowledgebase/find-a-customizer/

You can also add this idea to our Feature Requests, as we tend to implement ideas based on customer feedback, so your input is greatly appreciated:

https://tribe.uservoice.com/forums/195723-feature-ideas

Let me know if you have any other questions!

 

Thanks,

Jaime

[understandphoto]

Thanks Jaime! You can close this topic.

[Jaime Marchwinski]

Glad we could help, you are welcome back in our support forums any time!

Since you marked this thread as Resolved, I am going to close this thread.

Have a great week!

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