trying to add recuring events

[Bruce Scher]

I am trying to add recuring events for this customer but the calander seems a bit screwed up in the way its showing the events i have set the settings of the recouring event as such

https://nimbus.everhelper.me/client/notes/share/402218/5nmflhyxgi4laugqeehn

But its not showing right in the calander display it should be showing the even 1 every sunday from the 3rd april but when i look at the calander it has made only one entry.

https://www.walkingtoursmanhattan.com/events/2016-04/

[Nico]

Hi Bruce,

Thanks for reaching out to us! I’ll help you getting this right 🙂

From what I see in the screenshot you’ve sent, the settings are correct and should work as expected. Maybe you can try to set the recurrence end date to something a bit early? The recurrence series should be generated in the background and it should be fine even if the date is in the future, but try that out and let me know. Also please send me the single event link as I don’t know which event you are referring too.

Last, it would be great if you could share your system information with me so I can check if everything looks right on that end.

Please let me know about it,
Best,
Nico

[Bruce Scher]

This reply is private.

[Bruce Scher]

Also george for some reason my update is not showing for events calander pro I was wanting to update the site to the lattest version but not showing in the update dashboard

[Nico]

Hey David,

Thanks for following up on this!

We are not allowed to log into client sites! Check this link about system information, that’s what I think will help me understand the issue.

Regarding the update, is the license key configured in WP-Admin > Events > Settings > Licenses ? If that’s configured but you still don’t get the update notice, try going to WP-Admin > Dashboard > Updates and click on the ‘Check Again’ button.

Thanks,
Nico

[Support Droid]

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