Trouble with "Preview Changes"

[miexcelresourcecenter]

I’m using Events Calendar Pro in conjunction with Registrations for Events Calendar Pro.

After creating or updating an event I click on the “Preview Changes” button and am taken to a tab showing the event. When I check the registration form in that tab, some of the fields are incorrect. They are the correct fields for a different event.

BUT, from the Events page, where I see all of my events, if I click on “view” or the black 0 in the starred column (what is that column for?) it takes me to a tab showing the event that looks exactly the same as it does in above example, but when I click on that registration button, the form is correct.

Any idea what is happening here? I have run this by the developer for Registrations for Events Calendar Pro and he thought is was an issue with your plugin.

Thanks

[Jaime Marchwinski]

Hi Anne,

Thanks so much for reaching out!

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know if anything else comes up in the meantime!

 

Thanks,

Jaime

[miexcelresourcecenter]

Hi Jaime – Done.

[Jaime Marchwinski]

Hi Anne,

Great, thanks for getting that to me.

Would you mind sharing some screenshots of where you are seeing the issues?  Do you only see these issues occur when both our plugins and Registrations are activated?

Also, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see.  That can hopefully narrow down where the conflict is occurring.

 

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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