Trouble with Facebook Event Update

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  • #1318513
    Carolyn
    Guest

    Following the latest Facebook events update, when an import source shares an event on Facebook it is added to the events of their page- as if they hosting the event.

    Our organization is focused in only the downtown area of a small city, so our trouble is when these out-of-downtown events are shared on Facebook by our import sources and are subsequently imported to our websites calendar.

    Any way to fix this?

    #1319353
    Jennifer
    Keymaster

    Hi Carolyn,

    Thanks for reaching out!

    Facebook Events was actually replaced by Event Aggregator, which allows you to import from other sources in addition to Facebook. Facebook Events is no longer updated, so unfortunately issues are likely to pop up over time as WordPress and our other plugins (like The Events Calendar) are updated.

    If you’d like to get switched over to Event Aggregator, please shoot us a message over on our contact page (select “Help accessing my account” from the dropdown) and we will be happy to help you get set up!

    If you already have an active Event Aggregator license, can you pleaseĀ post this question inĀ our Event Aggregator? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    Thanks,

    Jennifer

    #1328914
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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