TribeDateUtils.php is deprecated notice

[Nami]

Hi all-

I had thought our issue to be closed earlier this week, but it appears to have resurfaced. As mentioned in previous post, the Event Filter plugin is completely deactivated, yet we’re still seeing the deprecated notice.

Example page: http://hudsonguild.org/event/shape-up-nyc-kick-box-and-chill/2015-08-01/

System information included for your reference.

Please let me know what we may be doing wrong here – should we completely uninstall the Events Calendar plugin set altogether and start over? If we do this, will it delete all of our inputted event information?

[George]

Sorry to hear this Naomi!

I unfortunately cannot reproduce this error at all on my site…which means there is outdated code somewhere on your site…

Do you happen to have any custom theme templates related to The Events Calendar on your site? Have you customized any code at all? If so, try removing this code temporarily (make sure you back it up first!) and see if that helps at all.

If this doesn’t help, then unfortunately I’d recommend doing a “clean install” process – though you have already updated things, this process would involve manually deleting The Events Calendar and Events Calendar Pro from your site – and Filter Bar, too.

Deleting will not erase event data, but backing up your site beforehand is still recommended.

Once these are all deleted, deactivate any caching plugins on your site.

Then, install fresh new versions of all of your Tribe Plugins.

Once installed, leave any caching plugins disabled, then contact your host and ask them to reset file permissions on your server. You’ll want to request that the WordPress installation has its permissions set to 755 recursively, owned by the webserver.

Once this is done, see if anything persists on your site.

If so, then unfortunately the only next step available would be to run through the complete set of troubleshooting steps here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Thank you,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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