[tribe-user-event-confirmations] not working or broken?

[tjkelly]

[tribe-user-event-confirmations] shortcode is no longer working. It doesn’t generate any output at all. No errors that I can see.

[tjkelly]

This reply is private.

[Cliff]

Hi TJ.

It’s working fine for me on my local testing site: https://cl.ly/1B2W0N1y0W1S

I have all the latest versions and am using Twenty Sixteen theme.

I see your site’s plugins are not the latest versions. Please make sure all your Modern Tribe plugins are at their latest versions:

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please re-share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[tjkelly]

Resolved internally. Not related to TEC functionality. Sorry about that!

[Cliff]

I’m glad to hear things are working for you now.

Have a great rest of your week.

[Author]

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