Transferring Keys Between Accounts

[Anders]

Hi there,

Just a quick question. Would it be possible at all, if required, to transfer a licence key from this account to another? We’ve recently been working on a client’s website which may require this action. – At this current stage I just need to know if it’s at all possible?

The licence keys are for the following packages:
– The Events Calendar PRO
– Events Tickets Plus

Kind Regards,
boxChilli

[George]

Hey boxChilli,

Thanks for reaching out!

The best course of action here is to request a refund for the original licenses over on this page → https://theeventscalendar.com/knowledgebase/refund-policy/

What we can do is refund those licenses, and then once refunded you can “buy new” licenses on your new account (even though it’ll all cost the same, etc.)

This process won’t take long and we’ll get things sorted out promptly. ?

Once you use that form to file a refund request, we’ll be able to continue the conversation and any follow-up questions you might have over email, so I will close this forum thread for now.

See you over email! ?

— George

[Author]

Posts