Hi,
Thanks for using our plugins. I can help out here.
Have you setup your license in the premium plugins?
Also, you can download the latest version from your account here on theeventscalendar.com
and follow these steps for a manual update:
Manual Updates
We have more license related guides including setting up the license key here:
https://theeventscalendar.com/knowledgebase-category/purchase-install/
Let me know if you have any follow up questions.
Thanks