TOTAL WP theme appears incompatible

[Mark Ruthenberg]

I followed the procedure at https://theeventscalendar.com/knowledgebase/testing-for-conflicts/
The plugin works fine with Twenty Sixteen theme, with the The Events Calendar settings menu in the Dashboard
I’m assuming that proves its not a WP environment issue.

When I return to TOTAL Theme,. and disable ALL plugins (including Events Calendar)
I get a 404 error on
http://garthroberts.com/wp/events/ (which is expected)

When I activate ONLY the Events Calendar plugin (so there shouldbe no other incompatibilities
I do NOT see the “The Events Calndar” menu in the Dashboard on the left,
and the Events link displays only two “null” events
http://garthroberts.com/wp/events/

I have not re-activated ANY other plugins (and won’t until tomorrow morning (its now 4pm Mountain time(ie Denver, Colorado)

I am assuming that tells me the TOTAL theme is not compatible with your plug…. correct?

[Cliff]

Hi. Thanks for your detailed question. You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.

If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

Thank you for your understanding and thank you for using our plugins.

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If the theme you’re referencing is paid, I’d recommend reporting this issue to them. They could install our free/core The Events Calendar plugin to debug the issue.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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