Tooltip displaying incorrect values for [[=event_website]] token

[tywebsite]

Hello, the event website url is showing the same value for each tooltip on the month/grid calendar.

In a theme’d tooltip.php file I have the following code:

			[[ if(event_website) { ]]
			<a href="[[=event_website]]" class="btn btn-sm btn-primary">Register</a>
			[[ } ]]

The events are mostly recurring, but individually they do have website urls.

I’ve attached a url, the register button on the tooltip is currently hidden but if you were to inspect the element you’d see

<!-- <div class="tribe-event-register-link"><a href="https://register.gotowebinar.com/rt/4640771777616201473" class="btn btn-sm btn-primary">Register</a></div> -->

I can not find any information about this bug online or in the support center, so I figured I would reach out here. Thank you!

[Victor]

Hi Valerie!

I’m sorry to hear you are having that issue. Let me help you with the troubleshooting so we can find what is going on.

First, could you please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/ ? We’ll see if there is anything strange that would indicate an error from there.

Did you happen to notice a difference when deactivating all other plugins or switching to a default WordPress theme, like Twenty Seventeen? What happens if you try deactivating all plugins and switching to the Twenty Seventeen theme together? Do you notice a difference then?

If you see no difference in those conditions, then we’ll need to do some deeper troubleshooting.

Thanks,
Victor

[tywebsite]

This reply is private.

[Victor]

Hi Antonio,

Thanks for coming back with the system information.

I’ve just realized you are trying to output the event website and not the permalink. The event_website is not a default piece of information available in the tooltip, so you may be adding some custom code somewhere.

We are fairly limited in how much support we can give for custom development questions like that. However, we always like helping out and at least point users into the right direction as much possible. So, if you share the custom code with us and let us know where you are placing it, I’d be happy to have a look and see what could be causing the issue.

Please let us know about it.

Best,
Victor

[tywebsite]

Ah ha, thank you – I hadn’t realized this piece of functionality was custom!

[Victor]

You are welcome Antonio!

It seems you are all set with this. Is there anything else I can help you with?

Please let me know 🙂

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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