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July 30, 2015 at 9:09 am #991815
Awaken Solutions
ParticipantWhen I am viewing the month view, and then change it to Day view, it goes to the 1970 date instead of today’s date.
The site is live and I can’t test it with the default theme and no plugins, but I would appreciate any advice on what type of conflict could be causing this and where I should start to try and fix it.
July 30, 2015 at 10:00 am #991840George
ParticipantHey Gregory,
Sorry to hear about these issues – I checked out your site and the odd thing is that it seems that while the top-most date is showing 1970, the actual “today” date is being grabbed correctly below it → https://cloudup.com/cvs8Nea8fRQ
For some reason, the word “Date” is being passed to the URL instead of an actual numeric date string.
While you mention being unable to test a theme or plugin conflict, this is unfortunately the best step I can think of at the moment. The steps outlined here, specifically → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/
What are the specific things that prevent you from being able to do those steps? Let us know if there’s anything we can do to foster the troubleshooting there, because unfortunately I think this is mostly a conflict from your theme or another plugin.
Thank you,
GeorgeJuly 30, 2015 at 1:29 pm #991921Awaken Solutions
ParticipantThis reply is private.
July 31, 2015 at 2:46 pm #992380George
ParticipantHey Gregory,
It is possible that this is a new bug, but I cannot recreate it. If possible, I’d recommend updating the versions of the plugins on the testing version of your site – you do not need to enter your license keys on this site, just go to http://theeventscalendar.com/my-account/downloads and download fresh .zip files of the 3.11.x versions of the plugins.
Then, install them on the test version of your site and see if the problem shows up there again. If so, then run through the troubleshooting steps outlined here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/
I know this was mentioned earlier, and am sorry for repeating myself, I just can’t think of another test we could run here because I cannot recreate this problem.
Thank you for your patience Gregory, let us know what you find!
— George
August 15, 2015 at 7:05 am #996306Support Droid
KeymasterThis topic has not been active for quite some time and will now be closed.
If you still need assistance please simply open a new topic (linking to this one if necessary)
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