Title says testing with the current date and time

[Michelle Manire Fowle]

When I import my events from FB, everything is great except the title at the top of the page. It says “testing” then lists the current date and time. I can’t figure out how to fix this. Help please. See attached screen shot. Thank you.

[Patricia]

Hey Michelle,

Thank you for reaching out to us!

I’m very sorry about this issue you are experiencing, let me help you to solve it!

Can you please send us (via private reply) the link from where your are importing your events?

This would help us to run some tests and try to reproduce the issue you are experiencing.

Thanks!

Patricia

[Michelle Manire Fowle]

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[Patricia]

This reply is private.

[Michelle Manire Fowle]

This reply is private.

[Michelle Manire Fowle]

This reply is private.

[Patricia]

Hi Michelle,

Answering your questions:

1- Our “Other URL” import option is officially in Beta phase: at this moment it is quite stable and functional, but it’s not yet complete: our development team is still working to improve this feature. That’s probably the reason why you are unable to import the images from this URL now.

2- These issues are certainly associated with your theme and not with the plugin, as it doesn’t manipulate strings by itself: perhaps you or someone from your team is updating/customizing your theme core files?

3- Regarding the next issue, associated with your dates and times not matching the day of the event, It looks like there is a conflict with another plugin, with your WordPress theme or with a template customization for The Events Calendar that requires updating.

Since I can’t reproduce the issue you are experiencing from here, I would suggest you to run our Conflicts Test to verify if there’s a plugin or theme conflict causing the problem.

You can start the test by temporarily changing your theme to another one like Twenty Seventeen and deactivating all of your plugins (except Modern Tribe plugins) and let us know if the issue persists after that.

4- The calendar is automatically updated once you add new events to it: Can you please Clear/Purge your site’s cache (and your browser cache as well) and check if everything works as expected after that? This problem could be associated with issue number 3 as well: since your events are being saved with current start and end dates and times, they are not showing up in the calendar because they are already in the past: I strongly suggest you to run the conflicts test to confirm.

5- Regarding the Facebook import issue, I couldn’t reproduce it from here: at this moment the Facebook URL from where you are importing your events from only have one event that happens on november, december, january and february: the “TRN Group Meeting” and all occurrences of this event where successfully imported to my own site.

For security reasons our team is not allowed to access your site: to access your server via FTP and send us your theme directory, I would suggest you to read the following article and/or contact your hosting provider for further assistance:

https://codex.wordpress.org/Using_FileZilla

PS: your theme files are located on wp-content/themes/activism

Also, for future reference, I would suggest you to open new/different topics to solve different problems: it also helps other users to find solutions if they are looking for information about the same or similar issues.

If you need anything else in the mean time, please let me know and I’ll be happy to assist!

Best regards,

Patricia

[Michelle Manire Fowle]

This reply is private.

[Patricia]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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