Title ID 0 upon check in

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  • June 13, 2017 at 1:26 am #1297074
    Luc
    Participant

    HI Victor,
    thanks for your help –
    I have 2 more questions:

    1) I need to know the css-selectors for styling the background of the check-in messages (“susccessfully checked in” and “already checked in”. The client wants something which makes those messages stick out a bit more – So I want to make them with a green or red background

    2) I need to add some html (basically some formatted text) to the ticket – how can I achieve this?

    Thanks

    June 13, 2017 at 7:54 am #1297180
    Victor
    Member

    Hi Luc!

    Let me help you with that.

    1. That is a default WordPress admin error message. You can style it by using the ‘.notice, div.error, div.updated’ selector.
    2. For this, you will need to customize the tickets.php template file located at wp-content/event-tickets-plus/src/views/wootickets/. You can either make a template override or use one of the available filters or action hooks by following this guide > https://theeventscalendar.com/knowledgebase/themers-guide/

    I hope that helps! If you have other questions, I will kindly ask you to open a new separate thread so we can keep things more organized. You can link it to this thread as reference.

    Best,
    Victor

    June 13, 2017 at 8:01 am #1297185
    Luc
    Participant

    Hi Victor,
    thanks for your great help – this helps a lot – I keep the thread open for the ID 0 issue

    thanks

    June 13, 2017 at 8:33 am #1297203
    Victor
    Member

    I’m glad to help here Luc! 🙂

    I’ll keep you posted as soon as I have updates about this issue.

    Cheers!
    Victor

    June 21, 2017 at 10:42 am #1301218
    Victor
    Member

    Hi Luc!

    I’m sorry for the delay here.

    I just wanted to let you know that we’ve identified the source of the problem and it turned out to be a translation issue with Event Tickets Plus, specifically the German translation.

    The translation strings for the check-in message were converting the ticket ID (which is usually a string like ‘ABC-01’) to a numeric value, thus turning it into 0 ‘zero’.

    I’ve just updated the German translation so that it correctly shows the ticket ID, and is already available here > http://translations.theeventscalendar.com/projects/event-tickets-plus/de/default.

    Please update your translation file and let us know if that solves the issue.

    My apologies for this inconvenience.

    Best,
    Victor

    June 22, 2017 at 12:50 am #1301560
    Luc
    Participant

    Hi Victor,
    thanks for your great help – the translation issue solved the problem 🙂

    June 22, 2017 at 6:13 am #1301649
    Victor
    Member

    Hey Luc!

    I’m glad it worked out for you! Thanks for following up to let us know.

    I’ll go ahead and close this now, but feel free to open a new thread if anything comes up and we’d be happy to help! 🙂

    Have a great rest of the week!
    Victor

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