Times Not Displaying Correctly

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  • #1036962
    Jacob
    Participant

    Since the latest version of Events Calendar Pro, our event times are no longer displaying correctly.

    We did not have this problem in the previous version.

    Images of screenshots of our configurations are located here http://imgur.com/a/2ZRak

    At this time, the wordpress installation is configured to utilize NY timezone, the post is set for NY timezone, the plugin is set to use sitewide configuration; however the display time looks like it is adding the offset twice for the display.

    Thanks

    #1036964
    Steve Johnson
    Participant

    We are having the same issue too. We did the 4.0 upgrade and now all the times are off. Where do you go to use “local timezones” only?

    #1037008
    Jacob
    Participant

    I did some further testing (switching different combinations of settings) and identified if I set it to be based on local event listing in the plugin settings then it works. So evidently there is a bug in the timezone if you select “use the sitewide timezone everywhere” it adds the offset twice; thus creating the problem.

    Workaround was by going to Events –> Settings –> General –> Timezone mode to “Use the local timezones for each event” then it appears to work.

    I don’t mind leaving this setting, but it should be fixed in the code for future releases.

    #1037693
    Geoff
    Member

    Hi folks,

    Thanks so much for reaching out! This is indeed an issue we’re aware of–in fact another customer found the same thing and posted the same solution in this thread.

    We’re looking into this for sure and will keep you posted as we learn more. Please feel free to let me know if you have any questions in the meantime and I’d be happy to help as best I can.

    Cheers!
    Geoff

    #1042517
    Geoff
    Member

    Hey there,

    Great news–we have a fix for this issue ready and it will be shipping today in version 4.0.2. Please keep your eyes peeled for the update and let us know if any other issues pop-up in a new thread and we’d be happy to help.

    Cheers!
    Geoff

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