Time Zone Showing Wrong

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  • #1569168
    Susan
    Participant

    I have settings to use sitewide settings and have sitewide set to my time, Chicago or UTC-6. But right now since facebook isn’t working, I’m clicking on events on facebook as interested and importing them all through my account. On all of them, they are reverting to UTC, not UTC-6. I’ve had several people contact me to tell me the time is wrong and just figured out why.

    How do I get it to show the correct time?

    #1571630
    Jennifer
    Keymaster

    Hi Susan,

    I’m sorry that you’re running into this issue with the timezone, but I’ll be happy to help you out.

    Can you try switching your timezone setting (on your site, under Settings > General > Timezone) to the location timezone instead of using the UTC offset? This can sometimes cause issues with imports (you can read more about how this works here).

    Please let me know if this works! If not, can you please share your full system info with me?

    You’ll also want to clear out any caching that you might be doing on your site after making the change.

    #1587670
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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