Time not showing in first instance of recurring events

[nancytimper]

The time shows in the list view, but not in the first instance of the individual event listing. Seems to affect only the first instance.

Sorry the site is in maintenance mode. If you need to look I can send credentials.

thanks,
Nancy T

[Josh]

Hey Nancy,

Thanks for reaching out to us!

Unfortunately we have a strict policy for not accepting login credentials for customer sites. This does sound like an interesting issue though. Just did a quick test but wasn’t able to replicate on my local install.

To help ensure that I’m testing closely to your current recurring event, would you mind sending a screenshot of your recurrence settings for the event?

Thanks!

[nancytimper]

Here you go.

[Josh]

Hey Nancy,

Thanks for providing this screenshot!

Tested again but was still unable to recreate the issue with similar settings.

A couple more quick questions:

• Can you verify that you’re using the latest versions of all Events Calendar related plugins?
• Have you tried following our Testing for Conflicts procedures to ensure there isn’t a conflict with your current theme or another plugin?

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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