Time incorrect

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  • Author
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  • #1140788
    Roger Bayramian
    Participant

    Hello,

    I just bought the iCal importer and installed on my site. I am using it with Google calendar. The times showing on my website are all off by 7 hours. Is there a setting that I’m missing somewhere?

    Thanks,

    Roger

    #1141220
    Nico
    Member

    Howdy Roger,

    Welcome to our support forums and thanks for reaching out to us. I’ll help you here 🙂

    Can you please check the Google Calendar timezone? Also review the timezone set in your WordPress install (WP-Admin > Settings > General > Timezone) and finally your event timezone settings in WP-Admin > Events > Settings > General > Timezone Settings. Once you have all settings in place, try importing a sample event or a small ics to test if it works for you.

    Best,
    Nico

    #1141270
    Roger Bayramian
    Participant

    Thank you for the help. I made the changes you stated and I did have a wrong time zone. I deleted all my events and tried to do a fresh install and now I get an error. Here is the message:

    708 events were found and 0 events were created or updated.

    Do you know why it’s not creating the events?

    Thanks

    #1141282
    Nico
    Member

    You are welcome Roger, thanks for following up!

    When you delete an imported event, the importer saves a ‘note’ to prevent this event to be re-imported in the future. Deleting the “deleted events notes” (deleted_events post tyoe) should let you re-import the deleted events.

    One way of doing this is by using the Bulk Delete plugin. If you delete everything with the Custom Post Type “deleted_event” it should erase any memory your site has of past imported then deleted events.

    If for some reason you want to avoid this behaviour in the future let me know and I can provide a snippet to prevent this.

    Please let me know if that works for you,
    Best,
    Nico

    #1141582
    Roger Bayramian
    Participant

    Nico,

    I downloaded and installed the plugin but in order to delete a custom post type, they require that I buy a license for $30. Is there another way of manually deleting this?

    Thanks,

    Roger

    #1141665
    Nico
    Member

    Sorry Roger, I wasn’t aware of this limitation! You can use the snippets in this reply: https://theeventscalendar.com/support/forums/topic/ical-importer-3/#dl_post-1063129

    Hope that works for you,
    Best,
    Nico

    #1150062
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Time incorrect’ is closed to new replies.