$tickets wrong in rsvp.php when already RSVP'd

[tjkelly]

When users RSVP for an event (using Event Tickets, not Event Tickets Pro), the RSVP is recorded successfully, but then the user starts seeing the wrong date/details.

In my rsvp.php, I see foreach ( $tickets as $ticket )

I print_r’d $tickets and the whole array has the wrong info in it. ID, name, etc. All of it is wrong.

Again, this only happens for the users who already RSVP’d. Those who haven’t still see the correct $tickets data (name, date, etc).

I can’t tell where $tickets is getting its data, but it’s as if the query has advanced on to the NEXT event.

[Andras]

Hello tjkelly,

I’m sorry you are having this issue and thanks for reaching out!

To be able to give you full support on this issue, could you please share your system information with me in a private reply?
Here’s a handy guide how you can do that:
https://theeventscalendar.com/knowledgebase/sharing-sys-info/

If you haven’t done so yet, please run a test for plugin / theme / code conflicts. This article should help you in that:

Testing Conflicts With Themes and Other Plugins

Also, can you give me more details? Where does the user see the wrong data? Is there a site where I can check this?

Thanks and cheers,
Andras

[tjkelly]

This reply is private.

[tjkelly]

I have tested for conflicts and found none.

I’ll post the access info in a private response so you can see what I’m seeing.

[tjkelly]

Turns out I can’t show you because the event where this was happening has passed. I tried in several other events to recreate the problem but I can’t seem to.

[Andras]

Hey tjkelly,

Thanks for sharing your system info. Based on that I see that some of your plugins (esp. Modern Tribe ones) are out of date. Please run an update on them, as there are a number of bugs that have been fixed since then.

I’m happy to hear the above issue doesn’t show up. Strange issue.

Is there anything else I can help you with or can I close this thread?

Thanks and cheers,
Andras

[tjkelly]

Ok I updated. I’ll re-open this if the problem comes back.

Thank you!

[Andras]

Hey TJ,

Thanks for the update!

Good luck with your project!

Andras

PS: If you like our plugin, we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

[Author]

Posts