Tickets widget not showing on the front end.

[Andrew]

I purchased the eventbrite plugin in the hopes that I’d be able to have the ticket widget on my event page, but am running into some trouble trying to figure out why it isn’t showing.

[Hunter]

Hey Andrew,

Thank you for picking up the Eventbrite Tickets plugin! I’d be happy to help investigate. First, you’ll need to make sure the event status on Eventbrite is ‘Public page‘. The ticket box will not display if the event status is set to ‘Private page‘ on Eventbrite.com. (see screenshot below)

You’ll also need to ensure the ‘Display tickets on event page?‘ option is set to ‘Yes‘ on the add/edit event page. (see screenshot below)

Please let me know if my response helps and if you’re still experiencing troubles, be sure to review the Testing for conflicts guide to make sure there is not a theme and/or plugin conflict in play.

Thanks again and have a great weekend. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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