Ticket's sale end date not working and reseting

[Pascal Feltrin]

Hi,

When I create a ticket, I can set the start and end dates of the ticket with no visible problem. But apparently it doesn’t work, as I was able to add a ticket to the cart after the end date of the sale.
Also (I don’t know if it’s part of the same problem), when I want to modify a ticket I created and go back to the settings, the start date didn’t move but the end date has reset (1970-01-01 @ 12 am).
I use Woocommerce tickets but there is the same problem using RSVP tickets.

(everything is up do date)

Thank you for your help.

[Hunter]

Clement,

Thank you for reaching out and welcome 🙂

I did a quick check to see if I could reproduce the behavior using Event Tickets (RSVP) and was unable to do so (see screenshots below).

I also attempted to modify the ticket start date and was able to successfully do so (see screenshot below).

Can you please confirm you’ve reviewed our Testing for conflicts guide to see if you can reproduce the issue? Let me know and we’ll continue investigating from there.

Thanks again and have a great afternoon. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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