Tickets not showing up

[Kim]

I added the WPML translate plugin into wordpress and went to translate an event that had an RSVP ticket. Now every time I try to update the ticket it glitches and dissappears. PLEASE HELP! This launches for my company on Saturday

[Geoff B.]

Good evening Kim and welcome to the Events Calendar forum!

Thank you for reaching out to us.

We are sorry to hear about the tickets not showing up on your install.
I would love to help you with this topic.

As much as I hate to be the bearer of bad news, I have to inform you that for now our WPML support only extends to the Events Calendar free and the Events Calendar Pro. Unfortunately Event Tickets Plus and Event Tickets are not supported.

That being said, we are absolutely working on providing such support within the next year.

I apologize for any inconvenience this might be causing in the meantime.

The good news is you are fully entitled to a refund for Event Tickets Plus if you want one since you are within 30 days of your purchase. To obtain the refund, you just need to follow the procedure described here.

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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