Tickets not saving after last update

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  • This topic has 0 replies, 2 voices, and was last updated 8 years ago by Ellen Zelasko.
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  • #1495740
    Ellen Zelasko
    Participant

    I’m reporting the same as:

    Tickets not appearing

    Ticket is not saving after the plugin update

    and

    Tickets not appearing

    Could someone please contact me with support?

    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/tickets-not-saving-after-last-update/

    #1497286

    Hi Ellen,

    Thanks so much for reaching out!

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Let me know if anything else comes up in the meantime!

     

    Thanks,

    Jaime

    #1517918
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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