Tickets Not Counting Down

[Bryan Lowe]

Hi Again…

In addition to my issues with my support ticket from a few minutes ago about orders being completed and ticketing emails being fired upon engaging the “Proceed to Paypal” button, I am also having issues with the countdown not working as it did prior to the update.

I am running Event Calendar Pro and Event Tickets Plus on a music venues site that has multiple shows scheduled every week and a good majority of these shows sell out. This is a major issue right now as I am having to stand by every minute of the day to ensure the client doesn’t oversell the show. All of January’s shows are released.

Is it possible to revert back to a legacy version of events calendar, events calendar pro, event tickets and event tickets plus without loosing my attendee and ticketing data for all of january’s shows??? This is not going to cut it to be operating like this for the month of January.

-Bryan

[Hunter]

Hey Bryan,

Thank you for posting to our premium plugin forums and sorry to see you’re experiencing issues. Do you have a test site where you can fully test any issues you come across? If not, it’s recommended doing so. Before we proceed, you’ll need to review the Testing for conflicts guide and reply back with what you find out.

If you would like to backdate to prior versions, you can find them on your Downloads page. Doing so shouldn’t cause you to lose any data though it’s absolutely recommend that you back up your database prior to doing so just in case.

Keep me updated with what you learn from testing and have a good afternoon. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts