Tickets not appearing in recurring events

[Luther Davies]

Hi there,

We have upgraded to Event Tickets Plus under the advice of Support (see relevant topic here: https://theeventscalendar.com/support/forums/topic/add-to-cart-function-disappears-when-updating-plugin/), however when we create recurring events (a core feature of the site) no tickets appear in those events.

A development copy of the website in question is here: https://www.stage.oxfordshireproject.co.uk/

Currently we’re unable to update WordPress on the live site as recent versions do not work with Events Calendar / Pro and WooTickets that we were using previously for this functionality.

Is there any way to achieve recurring events AND tickets using Event Tickets Plus?

Many thanks,

Luther

[Victor]

Hi Luther!

Thanks for reaching out to us!

Unfortunately, Event Tickets Plus does not support tickets for recurring events. If you need to create tickets for a specific instance of a recurring event, then I’d suggest you break that instance from its series and then create the tickets for it.

I hope that helps. Let me know if any follow up question.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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