Tickets in Shop Page

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  • August 26, 2013 at 12:34 pm #62845
    Banafsheh
    Participant

    Hi, I have both woo-commerce and woo tickets installed on my site. I want to be able to show products in the shop page, and create a separate page for tickets. I don’t want products and tickets to be mixed. How can I do this?

    August 27, 2013 at 9:45 am #63055
    Kelly
    Participant

    Hi, shimatorabi. Thanks for getting in touch with us about making this configuration change on your site. We’re happy to help you work through it.

    By defaults, we hide all the tickets from the WooCommmerce shop. For them to display, you’ll need to change the catalog visibility setting so they aren’t hidden, otherwise your tickets category will show as empty.

    Then, you can configure a category page for them within WooCommmerce.

    Let me know how that works for you. If anything’s confusing, it would be great if you could link to screenshots of what’s not working the way you’d like.

    Thanks!

    September 6, 2013 at 12:06 pm #64930
    cforge
    Participant

    I have the same issue which is seems you didn’t address. By default, individual tickets ARE displaying on the shop page. I don’t see anywhere to turn this on or off with the latest version of WooCommerce and Tickets. Please help.

    September 6, 2013 at 1:21 pm #64943
    Kelly
    Participant

    Hi, cforge. I’m sorry to hear you’re experiencing issues with WooCommerce Tickets.

    Please start a new topic in the WooCommerce Tickets forum and we’ll do our best to get things sorted out for you. Thanks!

    September 8, 2013 at 8:41 pm #65063
    figcreative
    Participant

    I want to display tickets in the shop. How do I change catalog visibility as described above?

    September 9, 2013 at 7:57 am #65112
    Kelly
    Participant

    Hi, figcreative. When a ticket is created, its visibility it set to “Hidden” by default. For it to show up in the Shop, you’ll need to change the visibility. There is a more complete discussion in this thread: https://theeventscalendar.com/support/forums/topic/tickets-not-showing-up-under-tickets-category-on-shop-page/#post-51107

    In the future, please create a new topic for your questions so that we can make sure to resolve your issue to your satisfaction before closing the thread. Thanks!

    September 9, 2013 at 7:59 am #65113
    Kelly
    Participant

    Hi, shimatorabi. Since it’s been two weeks since your last post, I’m going to close this thread. Please feel free to start a new topic if you’d like more help with this in the future.

    Thanks for being a TEC user!

    July 7, 2015 at 6:29 am #982363
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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