Tickets for Recurring Events

[CHIAYEN]

Hi there,

We learned that EVENT TICKETS PLUS can’t work for recurring events correctly after we bought this plugin. And we’ve been waiting for its updates but still didn’t see the solution. Our project has been delayed for a while, so we would like to see if we can get refund now. Thank you.

[Geoff B.]

Good evening CHIAYEN and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry that recurring event tickets support is not yet a reality.

Not unlike you, we can’t wait to be able to release this exciting new feature.
To be fully transparent, we have met some unexpected challenges along the way, but we are still pushing through.

Unfortunately, I cannot commit to a release date at this point. But we are shooting for this fall.

At this point however, it seems like you unfortunately do not qualify for a refund since you are not within 30 days of your purchase.
As a side note, for future reference, to obtain the refund, you just need to follow the procedure described here.

You could also use that same form to dispute this, should you want to.

I wish I could be more helpful.

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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